Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@thearchfootwear.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at newcustomeruk@outlook.com.
Frequently Asked Questions
What are orthopedic shoes?
Orthopedic shoes are specially designed footwear that provides support, stability, and comfort for individuals with foot ailmens such as flat feet, plantar fasciitis, arthritis, bunions, and diabetic foot complications.
The ArchFootWear shoes are designed to be comfortable and supportive for people with a variety of foot conditions. Our shoes come with premium orthotic insoles that provide arch support and cushioning. We feature a wide toe box which can help prevent irritation and rubbing. Plus the interior of our shoes is made with soft, cushioning materials that can help eliminate pressure points.
How do we help alleviate plantar fasciitis and heel pain?
The ArcFootWear shoes have arch support to align the foot and multi-cushioned soles to absorb impact. This helps alleviate fascia pain and pressure points at the heel. Our shoes enhance comfort and relieve heel pain associated with plantar fasciitis and heel spurs.
How do we support diabetic feet and neuropathy?
The ArchFootWear shoes have non-binding uppers, padded interiors, and a roomy fit to prevent irritation to sensitive feet. Combined with our comfortable, ergonomic cushioning, this helps alleviate pain from diabetic feet and neuropathy.
Over 100,000 people already love The Arch FootEear
Trusted by thousands of happy customers
Kiera Hodgson
A day ago
I was honestly surprised by how comfortable these shoes are. I've struggled with foot pain for years, especially after standing at work all day. Since I started wearing them, I've noticed a significant improvement. They provide excellent arch support, the cushioning is soft without feeling unstable, and they're stylish enough to wear every day. I couldn't be happier with my purchase.
Sarah Holt
3 days ago
I suffer from plantar fasciitis, and these shoes made a huge difference. Great quality and fast shipping. Will definitely order again.
James Banks
8 days ago
The quality of these shoes is outstanding. The materials feel premium, the stitching is solid, and the sole provides excellent grip. Most importantly, they've helped reduce the discomfort I used to feel after walking for long periods. I recommend them to anyone looking for all-day comfort.
Lucy Rees
15 days ago
As someone with sensitive feet, I'm very careful when choosing shoes. These fit perfectly and provide just the right amount of cushioning and stability. I've received several compliments on how they look, and no one believes they're orthopedic shoes.
Kiera Hodgson
A day ago
I was honestly surprised by how comfortable these shoes are. I've struggled with foot pain for years, especially after standing at work all day. Since I started wearing them, I've noticed a significant improvement. They provide excellent arch support, the cushioning is soft without feeling unstable, and they're stylish enough to wear every day. I couldn't be happier with my purchase.
Sarah Holt
3 days ago
I suffer from plantar fasciitis, and these shoes made a huge difference. Great quality and fast shipping. Will definitely order again.
James Banks
8 days ago
The quality of these shoes is outstanding. The materials feel premium, the stitching is solid, and the sole provides excellent grip. Most importantly, they've helped reduce the discomfort I used to feel after walking for long periods. I recommend them to anyone looking for all-day comfort.
Lucy Rees
15 days ago
As someone with sensitive feet, I'm very careful when choosing shoes. These fit perfectly and provide just the right amount of cushioning and stability. I've received several compliments on how they look, and no one believes they're orthopedic shoes.
Kiera Hodgson
A day ago
I was honestly surprised by how comfortable these shoes are. I've struggled with foot pain for years, especially after standing at work all day. Since I started wearing them, I've noticed a significant improvement. They provide excellent arch support, the cushioning is soft without feeling unstable, and they're stylish enough to wear every day. I couldn't be happier with my purchase.
Sarah Holt
3 days ago
I suffer from plantar fasciitis, and these shoes made a huge difference. Great quality and fast shipping. Will definitely order again.
James Banks
8 days ago
The quality of these shoes is outstanding. The materials feel premium, the stitching is solid, and the sole provides excellent grip. Most importantly, they've helped reduce the discomfort I used to feel after walking for long periods. I recommend them to anyone looking for all-day comfort.
Lucy Rees
15 days ago
As someone with sensitive feet, I'm very careful when choosing shoes. These fit perfectly and provide just the right amount of cushioning and stability. I've received several compliments on how they look, and no one believes they're orthopedic shoes.
Kiera Hodgson
A day ago
I was honestly surprised by how comfortable these shoes are. I've struggled with foot pain for years, especially after standing at work all day. Since I started wearing them, I've noticed a significant improvement. They provide excellent arch support, the cushioning is soft without feeling unstable, and they're stylish enough to wear every day. I couldn't be happier with my purchase.
Sarah Holt
3 days ago
I suffer from plantar fasciitis, and these shoes made a huge difference. Great quality and fast shipping. Will definitely order again.
James Banks
8 days ago
The quality of these shoes is outstanding. The materials feel premium, the stitching is solid, and the sole provides excellent grip. Most importantly, they've helped reduce the discomfort I used to feel after walking for long periods. I recommend them to anyone looking for all-day comfort.
Lucy Rees
15 days ago
As someone with sensitive feet, I'm very careful when choosing shoes. These fit perfectly and provide just the right amount of cushioning and stability. I've received several compliments on how they look, and no one believes they're orthopedic shoes.
Kiera Hodgson
A day ago
I was honestly surprised by how comfortable these shoes are. I've struggled with foot pain for years, especially after standing at work all day. Since I started wearing them, I've noticed a significant improvement. They provide excellent arch support, the cushioning is soft without feeling unstable, and they're stylish enough to wear every day. I couldn't be happier with my purchase.
Sarah Holt
3 days ago
I suffer from plantar fasciitis, and these shoes made a huge difference. Great quality and fast shipping. Will definitely order again.
James Banks
8 days ago
The quality of these shoes is outstanding. The materials feel premium, the stitching is solid, and the sole provides excellent grip. Most importantly, they've helped reduce the discomfort I used to feel after walking for long periods. I recommend them to anyone looking for all-day comfort.
Lucy Rees
15 days ago
As someone with sensitive feet, I'm very careful when choosing shoes. These fit perfectly and provide just the right amount of cushioning and stability. I've received several compliments on how they look, and no one believes they're orthopedic shoes.
Kiera Hodgson
A day ago
I was honestly surprised by how comfortable these shoes are. I've struggled with foot pain for years, especially after standing at work all day. Since I started wearing them, I've noticed a significant improvement. They provide excellent arch support, the cushioning is soft without feeling unstable, and they're stylish enough to wear every day. I couldn't be happier with my purchase.
Sarah Holt
3 days ago
I suffer from plantar fasciitis, and these shoes made a huge difference. Great quality and fast shipping. Will definitely order again.
James Banks
8 days ago
The quality of these shoes is outstanding. The materials feel premium, the stitching is solid, and the sole provides excellent grip. Most importantly, they've helped reduce the discomfort I used to feel after walking for long periods. I recommend them to anyone looking for all-day comfort.
Lucy Rees
15 days ago
As someone with sensitive feet, I'm very careful when choosing shoes. These fit perfectly and provide just the right amount of cushioning and stability. I've received several compliments on how they look, and no one believes they're orthopedic shoes.
Kiera Hodgson
A day ago
I was honestly surprised by how comfortable these shoes are. I've struggled with foot pain for years, especially after standing at work all day. Since I started wearing them, I've noticed a significant improvement. They provide excellent arch support, the cushioning is soft without feeling unstable, and they're stylish enough to wear every day. I couldn't be happier with my purchase.
Sarah Holt
3 days ago
I suffer from plantar fasciitis, and these shoes made a huge difference. Great quality and fast shipping. Will definitely order again.
James Banks
8 days ago
The quality of these shoes is outstanding. The materials feel premium, the stitching is solid, and the sole provides excellent grip. Most importantly, they've helped reduce the discomfort I used to feel after walking for long periods. I recommend them to anyone looking for all-day comfort.
Lucy Rees
15 days ago
As someone with sensitive feet, I'm very careful when choosing shoes. These fit perfectly and provide just the right amount of cushioning and stability. I've received several compliments on how they look, and no one believes they're orthopedic shoes.
Kiera Hodgson
A day ago
I was honestly surprised by how comfortable these shoes are. I've struggled with foot pain for years, especially after standing at work all day. Since I started wearing them, I've noticed a significant improvement. They provide excellent arch support, the cushioning is soft without feeling unstable, and they're stylish enough to wear every day. I couldn't be happier with my purchase.
Sarah Holt
3 days ago
I suffer from plantar fasciitis, and these shoes made a huge difference. Great quality and fast shipping. Will definitely order again.
James Banks
8 days ago
The quality of these shoes is outstanding. The materials feel premium, the stitching is solid, and the sole provides excellent grip. Most importantly, they've helped reduce the discomfort I used to feel after walking for long periods. I recommend them to anyone looking for all-day comfort.
Lucy Rees
15 days ago
As someone with sensitive feet, I'm very careful when choosing shoes. These fit perfectly and provide just the right amount of cushioning and stability. I've received several compliments on how they look, and no one believes they're orthopedic shoes.
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